Frequently Asked Questions
How are prices calculated?
Prices are calculated by time and the cost of materials.
What are your shipping rates?
Purchases are shipped via USPS flat rate boxes and should not exceed $14.
When can I expect my purchase to arrive?
Purchases will be shipped within 1-2 business days and should arrive within 2 business days once shipped.
What is your return policy?
Please contact Kira at wirelightdreams@gmail.com to arrange a return within 30 days of purchase. Wirelight Dreams will cover the cost of return shipping and issue a full refund.
Do you take commissions?
Not at this time.
Do your products contain nickel? Are there any other allergens I should be concerned about?
Items contain no nickel unless otherwise stated in the item’s description.
Items come from a cat household. Gently washing your item(s) with dish soap and warm water is recommended for those with severe allergies.
How can I learn more about the donated portion of my purchase?
Please read our blog for updates and reports, including any progress or achievements made by the organizations we support.